

FAQ
As an extension of our UNITE platform, you now have the chance to become a UNITE member. This membership offers deeper connections and exclusive benefits to the community, tailored to each membership tier.
As your total spend increases, you'll move to the next tier, unlocking more exclusive benefits. Please view the tiers to see the required spend to advance.
Know someone who’d love to become a UNITE Member? Send them an invite, and when they join, both of you will receive €10 towards your next purchase. Conditions apply. Please review the confirmation email you’ll receive once a referral is completed.
Yes, rewards can be redeemed at our Flagship Stores. The team there is available to answer any questions about the loyalty program.
Free returns are available exclusively for members outside of the Netherlands. Certain conditions, such as return timeframes and item eligibility, apply. Please refer to our return policy for more details.
The Family tier is invite-only. Our team will send you a personal invitation via email if applicable, allowing you to join this exclusive tier.
Your progress will expire after one year of inactivity. Inactivity includes not interacting with our program, i.e., placing an order.